By John Fraysse
There is an important adage in engineering circles that goes something like this… “the more important a concept or process is, the simpler it should be to understand.” This is particularly true of instruction manuals. Many of us, (especially guys J) read the instructions as a last resort! I, admittedly, skip the instructions most of the time. Why? Well, it’s because I expect the (properly engineered) process to be self-evident or intuitive. When it is not, or I’m too dumb to figure it out, I read the manual.
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